We ship most orders via Fed-Ex ground. Orders usually SHIP in 2-5 business days. We are unable to ship International orders at this time. Orders shipped to Alaska and Hawaii will include an additional $25 charge. Grills cannot be shipped outside the continental US at this time, including APO addresses. Shipping charges are figured by the following shipping table: grillstuff.com is not the manufacturer of Weber Grills. grillstuff.com is an authorized five-star Weber Grill dealer. MISSION STATEMENT grillstuff company is dedicated to giving our thousands of customers the best possible service when they order their grilling products over the Internet. This includes safe and secure processing of your sensitive credit card information using the highest data encryption available today, fast processing of your order - usually within 48 hours. GUARANTEE We offer a 100% money back guarantee within 15 days with the following necessary exceptions: All returns, other than shipping damaged goods or incorrect shipments, are subject to a 15% restocking fee. CUSTOMER MUST PAY FOR SHIPPING ON RETURNS. NO POSTAGE DUE RETURNS WILL BE ACCEPTED AND NO CREDITS WILL BE ISSUED FOR SHIPPING CHARGES. REFUSED SHIPMENTS WILL ALSO BE CHARGED 15% RE-STOCKING FEE AND WILL BE CREDITED LESS SHIPPING FEES. Items must be returned 15 days from receipt of merchandise in its original packaging and original unused and resalable condition. All items requiring manufacturers warranty repair or replacement must be handled directly through the individual manufacturer and should not be returned to grillstuff.com. Please contact us if you need information on manufacturers address or phone number.

Address: grillstuff.company 11633 Iris Rd. Neosho, MO 64850
Website: http://www.grillstuff.com/